Service Manager (m/f/d) – Happy Place by Rollin’Art in St. Johann in Tirol, Tirol

Über die Stelle

HEAD OF SERVICE (m/f/d) from now on | Full-time | 40 hours / 5-day week Are you a passionate host, do you keep track of everything even when things get really busy, and do you enjoy taking on responsibility and leading a team? Then we are looking for exactly you for our happy place.

Aufgaben

Operational management and organisation of the service area Active participation in daily service Coordination of the service team during ongoing operations Scheduling and leadership of service staff Ensuring friendly, attentive and professional guest service Point of contact for guests and staff Coordination and communication between service, bar and kitchen Training and development of new staff Ensuring our internal workflows and quality standards Monitoring cleanliness, order and mise en place Professional handling of complaints and guest requests Support with shift scheduling and organisational processes Contributing to and continuously optimising our service processes

Anforderungen

Several years of experience in gastronomy or hospitality Experience in a managerial or deputy role is an advantage A strong host mentality and enjoyment in dealing with people Confident, friendly and professional manner Organisational talent and the ability to set priorities Enjoyment in taking on responsibility An appreciative and clear leadership style Resilience and calm even during peak times Independent and solution-oriented way of working Business-minded thinking Very good knowledge of German Knowledge of English is an advantage

Vorteile, Unterkunft & Verpflegung

responsible position with plenty of scope for shaping the role full-time employment with 40 hours per week / 5-day week year-round position regular working hours long-term leadership position in an exceptional hospitality concept opportunity to actively help shape processes and structures a close-knit and appreciative team modern working environment free meals during working hours accommodation by arrangement and subject to availability tips in addition to salary The collective agreement minimum wage is based on the collective agreement for the hospitality and hotel industry and the respective classification. Willingness to pay significantly more depending on experience and qualifications.

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