Hospitality Agent Front Office (m/f/d) – Motel One / The Cloud One, Wien, Viedeň

od 2 096 € / mesačne Brutto · Na dobu neurčitú

O pozícii

The Cloud One Wien-Rathaus is looking for reinforcement as a receptionist. Recorded as a permanent position; the listing does not state a contract duration. The contract duration is to be clarified with the employer. The former Flemings Selection Hotel Wien-City is being renovated while operations continue and converted into The Cloud One Wien-Rathaus.

Náplň práce

As a Hospitality Agent Front Office (m/f/d) at The Cloud One Hotels, you are the first personal point of contact for our guests and make the difference with your demeanor: whether greeting guests at reception or over the phone. With The Cloud One Hotels, we want to create a place where everyone feels comfortable and welcome - as guests and as employees! Your tasks include: Looking after our guests from the welcome at check-in through to check-out Delighting our guests with tips for the city and surrounding area Communicating with our guests by phone and email (including handling reservation requests and reviewing overbookings and options) Invoicing (including managing cost coverage as well as cash handling and billing) Organizational and administrative tasks in both the front and back office Cross-departmental insights into new areas of work through collaboration in our multicultural team

Požiadavky

Whether you're a hotel professional or looking to change careers – we look forward to meeting you! Because personality and hosting qualities are what matter most to us. With us, you have the freedom to be who you are or who you want to be. Because individuality counts here. With equal opportunities and exciting prospects for everyone who wants to grow with us. Training and/or professional experience in the hotel industry, gastronomy, tourism, or an interest in a career change Hosting qualities with a strong awareness of quality and a service-oriented mindset An open, communicative manner and good verbal skills in German and English Team spirit and willingness to support across departments Enthusiasm to get involved and help position The Cloud One Hotels successfully in Europe together with us

Benefity, ubytovanie a strava

Discounted staff rates at the group's hotels and additional discounts. Onboarding, training and coaching at One University, internal and international development opportunities, and joint team events. Choice between a public transport subsidy and a free bicycle.

Ďalšie ponuky – Hotelierstvo a gastronómia

Ďalšie ponuky: Motel One / The Cloud One

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