Reservations Agent (m/f/d) – Grand Tirolia Kitzbühel in Kitzbühel, Tirol

ab 2.330 € / pro Monat Brutto · Unbefristet

• 14× jährlich (+ Urlaubs-/Weihnachtsgeld)

Über die Stelle

Reservation Agent at Grand Tirolia Kitzbühel, Eichenheim 10. Full-time with a permanent employment contract; a seasonal contract is possible on request. Start immediately.

Aufgaben

You will enter reservation requests into the system and process them through to completion. You will receive and handle inquiries by email and phone. Using your expertise, you will create appealing group and individual offers. You will take on administrative daily business tasks such as office organization. To make our guests' stay an unforgettable experience, you will take requests and do everything to fulfill them. You will provide our guests with detailed information about our entire resort offering (culinary, events, golf, yoga, wellness...).

Anforderungen

Completed training in the hotel/travel agency sector Professional experience an advantage, but not a must Communicating in German and English with our international guests is one of your strengths Good computer skills (MS Office and reservation systems/Opera Cloud) Your open, friendly manner makes it easy for you to grow together as a new team You contribute your creative ideas independently and are willing to undertake further training Personal commitment, team spirit and a particular talent for organization are what set you apart Your high level of empathy shows above all in the fact that you have a very good sense for the needs of our guests and your colleagues A well-groomed appearance is a matter of course for you Discretion and trustworthiness are also a basic requirement for you Upselling comes easily to you

Vorteile, Unterkunft & Verpflegung

Free staff meals at BASE Tirolia, including on days off. Affordable staff rooms with private bathroom/shower, Wi-Fi, kitchenette and terrace or balcony. 13th and 14th month's salary, employee pension fund, loyalty bonuses and anniversary vouchers. Reduced green fee at Eichenheim, MyKitzCard, family & friends rates, plus discounts on dining and wellness at the group's hotels. Staff events, sports and yoga, communication via staff app, and development and transfer opportunities within the group.

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