CO Reception Manager (m/f/d) – Hotel Steiner in Obertauern, Salzburg

ab 2.300 € / pro Monat Netto · Unbefristet

• 14× jährlich (+ Urlaubs-/Weihnachtsgeld)
• Überstunden als Zeitausgleich

Über die Stelle

Hotel Steiner in Obertauern is looking for reinforcements for a permanent year-round position starting 16 November 2026.

Aufgaben

- Co-leading the reception and reservations team - Training new employees in operational procedures - Creating duty rosters - Working independently - Participating in the weekly department head meetings - Working with the Casablanca reservation system and the ABM enquiry manager - Actively selling rooms - Check-in/check-out - Welcoming and bidding farewell to our guests, plus all front office duties - Providing information of all kinds - Preparing quotes by phone, fax and via the enquiry assistant - Booking individual travellers - Checking next-day arrivals and departures - Writing table cards for the service team - Creating key cards using the Ving-Card system - Preparing hotel information folders - Receiving and resolving complaints - Ordering ski passes - Writing the evening menus and the morning post - Forwarding various repairs to the caretaker - Organising transfers - Taking payments for invoices and managing your own till - Creating guest records and assisting with our guest history system - Entering reservations (both group and individual) - Managing the GASTFREUND app - Posting, transferring and settling invoices - Creating room lists, arrival and departure lists, and lists for service and housekeeping - Actively contributing to improving reception and reservation processes

Anforderungen

Completed training as a hotel and hospitality assistant or completion of a vocational school At least 1 year of professional experience in a comparable position Proficiency in at least 1 foreign language (English) in spoken and written form Leadership qualities Ability to work independently Good handling of stressful situations Organizational and coordination skills Flexibility Collegial behavior Confident manner Friendly demeanor Pleasing appearance Commitment Loyalty Personal cleanliness Ability to work as part of a team MS Outlook MS Office package Fluent German and English; additional foreign languages ideally. English C1 according to the supplementary advertisement.

Vorteile, Unterkunft & Verpflegung

Free accommodation in the attached staff house and three free meals a day including drinks, coffee and tea, also on days off. Modern rooms with private bathroom/WC, Wi-Fi and TV; fresh bed linen and towels weekly. Some work clothing as well as laundry and ironing service for work clothes. Free use of the fitness room, spa and indoor pool, bathrobe for the wellness area. 50% discount on massage and cosmetic treatments, 30% on products; discounted breakfast and family stays. Discounted ski passes and offers from rental partners as well as the Obertauern Crew Card. Free outdoor parking, staff common room, activity lounge and welcome evening. Structured onboarding, modern equipment, training, individual support and opportunities for advancement. Social insurance from the first day of work and precise working time tracking.

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